Meet the Leadership Behind Technical Doctor

At Technical Doctor, leadership isn’t just a title—it’s the engine behind the IT solutions our clients rely on every day.

Your IT Partner, Rooted in Chicago and Built on Trust

At Technical Doctor, exceptional IT support starts with exceptional leadership. Our team is technically proficient and deeply invested in understanding and supporting the unique needs of businesses throughout the Chicagoland area. With decades of combined experience, our leadership ensures that your IT infrastructure is not only robust and secure but also aligned with your business goals.

Technicians in Sweaters Looking at Laptop in Data Center

Our Leadership Philosophy

We understand that IT solutions aren’t one-size-fits-all. That’s why our leadership team is committed to providing customized IT services tailored to where you are in your technology journey and business growth. Whether you’re a startup needing foundational support or an established enterprise looking to optimize your systems, we offer flexible packages to meet your specific needs and budget.

We Understand Your Business
Our leadership is about building relationships. We take the time to understand your company’s workflows, culture, and objectives. Unlike large, impersonal providers, our team offers genuine partnerships—responsive, attentive, and invested in your success.

A Word From Our Founder

Keith Knohl

Owner & CEO, Technical Doctor

Faheem Ahmad

Service Manager

Stephan Gmelin

Client Success Manager

Ray Lunaburg

Client Success Manager

Protect Your Network’s Efficiency With Our IT Infrastructure Management Services

Making sure network components are operating properly minimizes network disruptions. Contact Technical Doctor today to schedule your free consultation and start enhancing your IT infrastructure.

Schedule My Free Consultation

Empower Your Business With Purpose-Built IT Leadership from Technical Doctor

Choosing the right IT partner is about trust, results, and a team that understands your business. Technical Doctor combines decades of IT leadership with a relentless commitment to customer service. We support your tech and help you build a smarter, more secure, and more scalable business.

Customized IT Services Designed Around You

Technical Doctor builds IT environments that actually work for your business. We don’t force you into rigid bundles or bloated software stacks. Instead, we assess your infrastructure, goals, and compliance needs to deliver a managed services solution that fits. Whether you need help desk support, cloud migration, network monitoring, or cybersecurity protocols aligned with HIPAA or PCI DSS, we focus on what actually moves your business forward, without unnecessary fluff or costs.

Local Presence, Real Partnership

As a Chicago-based managed IT provider, we do more than troubleshoot tickets—we show up. Our proximity allows for quick on-site service when needed, and we’re always available for face-to-face strategic planning. Our leadership team lives and works in the same communities our clients do, which means we’re deeply invested in the outcomes of your business. We’re not a national chain with a remote call center. We’re your local IT ally and act like it.

Testimonials

Before choosing a partner, it’s helpful to hear from those who already have. Here’s what real clients are saying about their experience working with Technical Doctor:

I am so impressed with Technical Doctor and their entire team from support to sales. I have never worked with a more attentive, straight-forward, and helpful group of IT professionals and these folks have not only met but exceeded my expectations every time I have reached out for help. I would highly recommend them without hesitation for anyone looking for IT assistance.

Michelle H.

Technical Doctor has always been responsive to our IT needs and has been a good partner in helping us meet the growing needs of our business.

Joel B.

Frequently Asked Questions

Can I meet the leadership team before committing to services?

Absolutely. We believe in building trust from the outset. Our leadership team is available for consultations to discuss your specific needs and how we can support your business.

What kind of experience does the leadership team have in IT and business operations?

Our leadership team brings decades of experience across various industries, including healthcare, finance, manufacturing, and telecom. This diverse background enables us to understand and address the unique challenges of your business.

Why should I trust the leadership at Technical Doctor with my business’s IT?

Trust is earned through consistent, reliable service and a deep understanding of our clients’ needs. Our leadership team is committed to transparency, responsiveness, and delivering customized IT solutions that align with your business objectives.